Why SERVPRO: Disaster Claims and Vendors

2/23/2022 (Permalink)

SERVPRO of Southwest Raleigh/Holly Springs is Faster to Any Size Disaster

Finding the Best Restoration Company When Disaster Strikes

As an insurance agent in the Dorothea Dix, NC, area, you want to help your clients find the best restoration company when disaster strikes. With the number of companies in the field, it can be difficult to make just one suggestion, but the answer is simplified when you consider reputation and certification. SERVPRO is an industry leader in restoration and for a variety of reasons, but the top four are likely dependability, training, vendor compliance and their claims assistance services.

1. Dependability

With some of the fastest response times and 24/7 emergency services, they are Faster to Any Size Disaster. Your clients will be able to have their property correctly mitigated within a few days, depending on the severity of the disaster, meaning that you and your client can accurately identify damage and loss.

2. Training

As an insurance agent, you understand the importance of training. All of SERVPRO’s technicians are trained and certified through the IICRC – the industry standard in mitigation and restoration practices.

3. Vendor Compliance

Additionally, all vendors used must adhere to the standards of the vendor program. This expectation of compliance and professionalism means that you can trust that your clients and their homes are only being cared for by approved contractors, meaning reduced risk of project continuity issues.

4. Claims Assistance

Beyond the client benefits, you will experience high levels of claims assistance through the Claims Information Center and the Managed Dashboard. These programs make it easy for you to manage current claims and their progress all from the comfort of your computer. If a client calls to request an update, it’s as easy as logging onto the system and checking your dashboard.

An insurance agent serves a pivotal role in the disaster remediation process. It is up to you to make sure that claims are accurate, and projects are on track. This pressure can be significantly reduced by finding an experienced and certified restoration firm to assist both you and your client through the process.